1. Introduction

This Privacy Policy explains how Propgun Realty LLP collects, uses, stores, and protects personal data when users interact with our website, services, WhatsApp Business API, and RCS communication channels.
We are committed to protecting user privacy in compliance with Indian IT laws, Meta Business Policies, and data protection best practices.

​

2. Information We Collect
a) User Information
Name
Phone number
Email address
Property preferences
b) Device & Technical Data
IP address
Browser type
Device identifiers
c) Cookies & Tracking
Session cookies
Analytics cookies

d) Message Data

WhatsApp & RCS conversation metadata

Message delivery status

​

3. Purpose of Data Collection

Data is collected to:

Provide real estate services

Respond to inquiries

Send property updates

Improve customer experience

Comply with legal obligations

​

4. Consent for WhatsApp & RCS Data Processing

By initiating communication or opting in, you consent to receive messages via WhatsApp and RCS. Opt-out options are always provided.

​

5. Legal Basis for Processing

Data processing is based on:

User consent

Contractual necessity

Legal compliance

Legitimate business interests

​

6. How We Use Collected Data

Customer support

Lead management

Service improvement

Compliance monitoring

​

7. Data Retention & Deletion

Data is retained only as long as necessary. Users may request deletion unless retention is legally required.

​

8. Data Sharing with Third Parties

Data may be shared with:

Meta Platforms Inc.

Telecom Operators

Google Cloud & CRM Providers
Strict confidentiality agreements apply.

​

9. Security Measures & Encryption

We implement:

Access controls

Secure servers

Encrypted communication channels where applicable

​

10. Cookies & Tracking Technologies

Cookies help us analyze usage and improve performance. Users may disable cookies via browser settings.

​

11. Data Transfer & Storage (India-Based)

Data is stored on secure servers primarily located in India or compliant jurisdictions.

​

12. User Rights

Users have the right to:

Access personal data

Correct inaccuracies

Request deletion

Withdraw consent

​

13. Policy for Children

Our services are not intended for individuals under 18 years of age.

​

14. Updates to Privacy Policy

This Policy may be updated periodically. Continued usage implies acceptance.

​

15. Governing Law (India)

This Privacy Policy is governed by Indian law with jurisdiction in Maharashtra.

​

16. Contact Information

Propgun Realty LLP
📧 Email: bipul@propgunrealty.com

📞 Phone: +91 88794 80064
🌐 Website: https://www.propgunrealty.com/