1. Introduction

Welcome to Propgun Realty LLP (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://www.propgunrealty.com/
, our real estate advisory services, digital platforms, customer communication channels, and all related services including communications via WhatsApp Official Business API, RCS (Rich Communication Services), phone calls, emails, and other digital or offline modes.
Propgun Realty LLP is a Limited Liability Partnership registered and operating in India, having its principal place of business at B/67/001 Moreshwar Shanti Nagar CHS LTD, Sector 1, Shanti Nagar, Mira Road – 401107.
By accessing our website, registering your interest, submitting inquiries, or communicating with us through WhatsApp, RCS, or any other channel, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

 

2. Definitions

“User” / “You” refers to any individual, entity, or representative accessing our services.
“Services” include real estate consulting, property listings, lead assistance, customer communication, site visits, advisory services, and digital engagement.
“Platform” refers to our website, CRM systems, WhatsApp Business API, RCS, and associated tools.
“Third Parties” include Meta Platforms Inc., telecom operators, cloud service providers, developers, and marketing partners.
“Applicable Law” means laws enforceable in India.

 

3. Acceptance of Terms
By using our Services, you confirm that:
You are legally competent under Indian law
You accept these Terms without limitation or qualification
You consent to receive communications from us via WhatsApp, RCS, phone calls, SMS, and email
If you do not agree, you must refrain from using our Services.

 

4. Description of Services
Propgun Realty LLP operates within the Real Estate Industry, providing:
Residential and commercial property advisory
Property discovery and lead facilitation
Site visit coordination
Client support and follow-ups
Digital communication through WhatsApp & RCS for transactional and informational purposes
We do not guarantee property availability, pricing, approvals, or returns on investment.

 

5. Eligibility
You must be:
At least 18 years of age
Legally capable of entering binding contracts
Using our services for lawful purposes only
We reserve the right to deny service to any user at our discretion.

 

6. Account Registration
Certain services may require you to submit personal information such as:
Name
Phone number
Email address
Property preferences
You are responsible for ensuring accuracy and confidentiality of your information.

 

7. User Responsibilities
Users agree:
Not to misuse communication platforms
Not to send false, abusive, or misleading information
Not to violate Meta or RCS messaging policies
Not to engage in spam, automation abuse, or fraudulent activities

 

8. Payment & Billing Terms
Where applicable:
Fees may be charged for consultancy or premium services
All payments are subject to agreed terms
Taxes shall be charged as per Indian law
Refunds, if any, are discretionary and documented separately

 

9. Subscription Renewal & Termination
If subscription-based services are introduced:
Renewals may be automatic or manual
We reserve the right to suspend or terminate access for violations
Termination does not waive accrued liabilities

 

10. Use of WhatsApp Official API & RCS
Propgun Realty LLP uses WhatsApp Official Business API and RCS strictly for:
User-requested communication
Transactional updates
Property-related notifications
Customer support
We comply fully with Meta Business Messaging Policies, including:
Opt-in requirements
Template approval
Opt-out options

 

11. Message Delivery & Compliance Policy
Message delivery is subject to:
User network availability
Telecom and Meta platform policies
Approved templates and user consent
We are not liable for delivery failures beyond our control.

 

12. Intellectual Property Rights
All website content, logos, branding, text, and materials belong to Propgun Realty LLP. Unauthorized reproduction or misuse is prohibited.

 

13. Confidentiality
User information and communications are treated as confidential and disclosed only:
With user consent
To authorized third parties
As required by law

 

14. Disclaimer of Warranties
Services are provided on an “as-is” basis. We disclaim all warranties including:
Accuracy of property data
Investment outcomes
Platform availability

 

15. Limitation of Liability
To the maximum extent permitted by law, Propgun Realty LLP shall not be liable for:
Indirect or consequential damages
Loss of data or profits
Third-party actions

 

16. Indemnification
You agree to indemnify and hold harmless Propgun Realty LLP against claims arising from:
Misuse of services
Violation of these Terms
Breach of law

 

17. Governing Law (India)
These Terms are governed by Indian law. Courts in Maharashtra, India shall have exclusive jurisdiction.

 

18. Changes to Terms
We may update these Terms periodically. Continued use constitutes acceptance of revised Terms.

 

19. Contact Information
Propgun Realty LLP
📍 Address: B/67/001 Moreshwar Shanti Nagar CHS LTD, Sector 1, Shanti Nagar, Mira Road – 401107
📧 Email: bipul@propgunrealty.com
📞 Phone: +91 88794 80064
🌐 Website: https://www.propgunrealty.com/